When coworkers talk casually at work, it is known as informal communication. It is unofficial in nature and is based on the informal, social ties that grow outside of the usual commercial hierarchy in the workplace. As a result, the CEO and an hourly worker can have a casual commercial conversation. Employee morale can be boosted and a sense of belonging among employees, clients, and customers can be fostered through this type of communication.
When one employee interacts with another in a casual and conversational manner, this is a good example of informal communication in the workplace. Informal communication may be extremely beneficial to a business since it encourages transparency among teams and departments, assists employees in developing relationships with one another, and connects employees to the firm.
This is especially important in the age of remote work, and it’s where HR can help. People who work from home miss out on a lot of the informal communication chances that they would have at work.
Also, See: Collaboration
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