UBS

Telecaller

Fresher: 1 position
Experience: 1 Position

Skills are required

  • Effective communication skills
  • Negotiation skills
  • Stress tolerance- to remain calm under pressure
  • Self-motivation and confidence
  • Target oriented
  • Customer service orientation
  • Active Listener

Roles & Responsibilities

  • Ability to find sales opportunities through inbound calls, outbound cold calls, or email.
  • Contact potential or existing customers and educate them about a product or service using scripts.
  • Needs to answer the queries of the customer by understanding their needs and requirements and close deal.
  • Collect customers details including names, addresses, phone numbers, etc. for further process.
  • Keep records of calls and sales and note useful information.

Requirements

  • Proven experience as telesales representative or other sales/customer service role.
  • High school diploma; B.sc/BA will be an added advantage. (Any Graduate)
  • Excellent knowledge of the English language.
  • Collect information and management.
  • Pay attention to details.

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